Design Outcomes First: Micro-Goals and Feedback Loops
Define tiny, achievable steps like “connect the data source” or “publish a draft card.” Short, successful actions build momentum, reduce abandonment, and invite learners to continue without intimidation or confusion.
Design Outcomes First: Micro-Goals and Feedback Loops
Swap vague errors for coaching. Instead of “Invalid input,” show the why, the fix, and a quick example. Add inline previews so learning happens within the flow rather than in a separate help article.